Refund policy

At Pure Monk, we are committed to providing high-quality products. Please read our policy carefully before placing an order.

No Returns or Refunds

All sales are final. We do not accept returns, exchanges, or provide refunds once an order has been placed and delivered.

Damaged, Defective, or Incorrect Products

If you receive:

• A damaged product
• A defective product
• A wrong item

Please contact us within 48 hours of delivery with:

• Your order number
• Clear photos of the product and packaging
• An unboxing video (if available)

After verification, we may offer a replacement or store credit at our sole discretion.

Order Cancellation

Orders cannot be cancelled once they have been processed or shipped.

Non-Returnable Items

Due to the nature of food and consumable products, all Pure Monk products are non-returnable and non-refundable unless the product received is damaged, defective, or incorrect. This approach is commonly used for consumable goods for hygiene and safety reasons.

Contact Us

For any concerns regarding your order, please contact:

Email: support@puremonk.in